Force Majeure, Cancellation/Rescheduling/Refund policy

  1. FORCE MAJEURE. 

A. No party will be liable for nonperformance of any of its obligations under the agreement if its nonperformance was due to a Force Majeure Event as defined in paragraph (B) of this Article, on condition that such party complies with the conditions in paragraph (C) of this Article.

B. A Force Majeure Event shall mean any act of God; war; riot; civil strife; act of terrorism, domestic or foreign; embargo; governmental rule, regulation or decree; flood, fire, hurricane, tornado, or other casualty; earthquake; strike, lockout, or other labor disturbance; the unavailability of labor or materials to the extent beyond the control of the party affected; pandemic; quarantine; or any other events or circumstances not within the reasonable control of the party affected, whether similar or dissimilar to any of the foregoing.

C. Upon occurrence of a Force Majeure Event, the non-performing party shall promptly notify the other party that a Force Majeure Event has occurred, its anticipated effect on performance, including its expected duration. The non-performing party shall furnish the other party with periodic reports regarding the progress of the Force Majeure Event. The non-performing party shall use reasonable diligence to minimize damages and to resume performance.

2. CANCELLATION AND RESCHEDULING POLICY. Please be advised that you can cancel your discovery call session up to 24 hours before the scheduled call via email, this will be processed without a penalty.

As a courtesy, your appointments are confirmed electronically the day before your scheduled appointment by email from our online appointment scheduling software because we know how easy it is to forget an appointment you booked months ago.  From this confirmation email, you have the option of the following without a charge:

  • Confirm your appointment from the link provided in the email;

  • Reschedule/change/modify your appointment;

  • Cancel your appointment from your online account;

  • Respond back by email with any changes or issues;

If you are late for your scheduled session, it will shorten your time and service provider is not obligated to make up the time.

If you are a “no-show”, service provider will have the right to no longer book any future appointments with you.

REFUND POLICY

. No refunds

Services rendered including General admin, Website Maintenace, Blog Management,Content Creation, Pinterest Management, are not refundable. All projects require a non-refundable retainer to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact, and any other service provided during the time Parties worked together.

. Refund on coaching and/or consulting

There are absolutely no refunds on coaching and consulting once the services are rendered. We cannot guarantee results in a coaching or consulting relationship, because results depend on your openness to being coached and your willingness to do the work.

If you made a payment in full, and are unsatisfied, you may request a refund for any coaching or consulting sessions NOT rendered.